Raj Singh Joins tna as Group Aftermarket & Services Manager

In a recent press release, food processing and packaging solutions provider, tna, has announced the appointment of a new group aftermarket & services manager. Raj Singh joins the team to bolster the aftermarket experience for tna’s global customer base.

With over 20 years of experience in managing global customer service and operations networks, Raj brings a successful combination of business acumen, process knowledge and system implementation know-how to tna. Responsible for the organization’s aftermarket customer services globally, Raj will focus on further boosting standards in customer care including its my-tna 360° customer care program – from troubleshooting technical issues to providing solution upgrades that facilitate advances in productivity and up-time.

Alf Taylor, tna Managing Director & CEO, said: “Raj’s experience is a perfect fit with our strategy to continually drive the quality of our aftermarket services and we are looking forward to build on this commitment to our customers with innovative and reliable technical support. Our customers rely on their equipment to be operating at maximum efficiency with minimum downtime and our 360-customer care program supports these requirements through new product updates, dedicated support and breakthrough technical innovation.”

Elaborating on his role, Singh adds: “I’ve always believed that our customers’ success is part of tna’s success, which is why I’m very excited to be involved with the transformation of tna’s innovative technical and service support offering. Through a program of structured and customized services, my mission is to enhance our customers’ equipment uptime, overall efficiency and productivity. Backed by my experience in engineering and business, I’m looking forward to working with the tna team and our global network of customers to deliver best-in-class service and support.”